Quick answer: CARDHAVEN TCG is an independent U.S. online trading card store selling Pokémon TCG, Magic: The Gathering, sealed products, selected singles, accessories and collectibles through Shopify.
Frequently asked questions
What is CARDHAVEN TCG?
CARDHAVEN TCG is an independent, online-only trading card retailer serving customers in the United States.
What products do you sell?
We sell products such as Pokémon TCG and Magic: The Gathering sealed products, booster boxes and displays, Elite Trainer Boxes, bundles, collection boxes, tins, sealed cases, selected singles and accessories.
Do you ship internationally?
No. CARDHAVEN TCG currently ships within the United States.
How long does support take to respond?
We typically respond to messages sent to support@cardhaventcg.com within 1–2 business days.
Is checkout handled by Shopify?
Yes. Cart and checkout are handled through Shopify.
Do you accept returns?
Our published return policy provides a 30-day return window, subject to the conditions stated in the store's Refund Policy. Please contact support before sending a return.
How do preorders work?
Products identified as preorders are intended to ship on or after the stated release or fulfillment timing. Release dates and inventory allocations can change, so check the current product page for the latest information.
Are you affiliated with Pokémon or Wizards of the Coast?
No. CARDHAVEN TCG is an independent retailer and is not affiliated with or endorsed by product publishers or manufacturers unless a specific page explicitly states otherwise.
How do you verify product information?
We review product information against the Shopify catalog and, where relevant, authoritative publisher or distributor information. Our process is described in the Testing Methodology.
How do you handle corrections?
We correct material listing or informational errors when reliable updated information becomes available. See our Editorial Policy for details.